Privacy Policy

Effective Date: May 15, 2025

At Relay (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.relayco.io or engage with our services.

Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

Information You Provide to Us

  • Name, email address, phone number, and company name (e.g., through contact forms)
  • Any information submitted in correspondence, project inquiries, or job applications

Information We Collect Automatically

  • Log data (e.g., IP address, browser type, device type, referring URLs)
  • Website usage data through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide support
  • Improve our website, services, and user experience
  • Analyze usage trends and optimize performance
  • Send marketing or promotional communications (with consent)
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

  • Trusted service providers (e.g., hosting, analytics, email tools)
  • Government or legal authorities if required by law or for protection of rights

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve site functionality and navigation
  • Analyze site traffic and behavior
  • Enable certain features (e.g., contact forms, embedded tools)

You can manage cookie settings via your browser. Disabling cookies may affect certain functionalities.

5. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Request deletion of your data
  • Restrict or object to data processing
  • Withdraw consent (where applicable)

To exercise your rights, contact us at info@relayco.io.

7. Data Security

We implement safeguards to protect your personal information. Relay is SOC 2 Type II certified, ensuring strong technical and organizational security practices.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy policies or practices. Please review their policies directly.

9. Changes to This Policy

We may update this policy periodically. Updates will be posted to this page with the revised effective date.

10. Contact Us

For questions about this Privacy Policy, contact:

Relay

info@relayco.io

215.770.1672

www.relayco.io